Innovative, Mission-critical Services and Solutions

IT, Financial, Administrative & Health Care

What We Do

Delivering expertise and exceptional value to our clients.

Innovative, mission-critical Information Technology (IT), Financial/Administrative Management and Systems and Health Care services to the Federal Government and Commercial entities.

Information Technology (IT) Services

Our IT services experts employ best practices and repeatable processes, based on CMMI, ISO, and ITIL.

Warehouse/Mail Management

Case-Starry’s logistics capabilities include warehouse management and operations; transportation and relocation support services; mail center and courier operations; and copy center operations.

Financial Management / Administrative Systems & Services

Intelligent use of technology to enable our federal and commercial clients to execute the critical core financial, business and administrative processes.

Professional Support – (Records Management and FOIA)

Our solutions safeguard vital information, streamline processes, standardize file organization, minimize risks, and save space and resources.

Healthcare Support

Staffing, records coding & auditing, medical billing, healthcare information management and logistics support.

About Us

Case-Starry JV, LLC (Case-Starry) is a Joint Venture (JV) between Case-HCS and Starry Associates, Inc. that provides innovative, mission-critical Information Technology (IT), Financial/Administrative Management and Systems and Health Care services to the Federal Government and Commercial entities. Case-Starry combines the capabilities, infrastructure, and resources of both firms to deliver the best value in solutions and services for our clients.

 

 

SBA-approved

More Info
As an SBA-approved 8(a) Joint Venture (JV) entity, Case-Starry offers a wide range of IT and business system services as an 8(a) entity — backed by over three decades of superior performance and delivery success on behalf of our clients.

Over 35 Years Experience

More Info
Through this unique partnership, Case-Starry leverages over 35-years of program and project experience.

CMMI and ISO Qualified

More Info
The corporate qualifications of both firms include CMMI Maturity Level 3 ratings for both Development (DEV) and Services (SVC) and ISO 9001:2015 Certified Quality Management System.

Information Technology (IT) Services

Case-Starry IT services experts employ best practices and repeatable processes, based on CMMI, ISO, and ITIL. We are experienced in all development methodologies, including waterfall, rapid application development, DevOps, and Agile. Our team of experienced IT professionals deliver the full range of system and application solutions. We listen to fully understand our clients’ requirements and transform them into viable enterprise solutions. Our professionals follow disciplined yet flexible methodologies as many of our IT staff maintain PMP, ITIL, and specialized technology certifications.

  • IT Program Management (PMO)
  • Data Conversion and Migration
  • QA, Testing, and Compliance
  • System Design
  • Training
  • Software Development
  • Implementation Services
  • Systems Integration
  • Federal-process Compliance
  • Full Lifecycle Documentation
  • Help Desk Support
  • Database Management
  • Hosting Solutions
  • Operations & Maintenance
  • Data Warehouse / Analytics
  • Web Portals
  • Cyber Security
  • Enterprise Architecture

Financial Management / ERP Solutions

Case-Starry combines deep industry expertise with the intelligent use of technology to enable our federal and commercial clients to execute the critical core financial, business and administrative processes to maximize their mission and their budgets. We implement new ERP systems, modernize legacy systems, integrate procurement/asset, invoice, receivable, HR/payroll, travel, and provide reporting and data analytic solutions.

We help our clients achieve organization-wide accountability, including clean audit opinions, compliance with open government and transparency initiatives (e.g., DATA Act). We enable efficient financial operations from budget formulation through general ledger management, budget execution, program management, procurement, and performance management.

Case-Starry services set the standard for financial and administrative performance and accountability for our clients.

Full System Lifecycle Support for:

  • Core Financials / Procure-to-Pay
  • Human Capital, HR and Payroll
  • Asset and Property Management
  • Procurement and Contracting
  • Budget Formulation and Execution

Related Technical Support Services Include:

  • Requirements Definition and Management
  • System Design, Development & Implementation
  • Testing
  • Systems Integration
  • Operations and Maintenance

Financial and Administrative Business Services Include:

  • Review and analyze business processes and financial management practices
  • Develop new and revised business processes
  • Develop policies and procedures for travel, debt collection and credit card management and audits
  • Assist in resolving and implementing audit findings from internal and external organizations
  • Establish policies and procedures and business processes for administrative accounting functions
  • Support organizations in their conversion to new financial management and accounting systems
  • Support the integration of new financial management and accounting solutions

Health Care Support

Case-Starry provides a broad range of healthcare services to federal government and commercial clients. For more information about our capabilities, click to expand each of the below bullets. 

Allied and Specialty Healthcare Staffing

More Info
Case-Starry has extensive experience staffing a wide range of healthcare professionals in many clinical and administrative roles, including physicians and nurses in several medical specialties, in addition to medical office and administrative support personnel. Our candidates are selected through a careful screening, interviewing, and quality assurance process. Credentials Verification: Case-Starry provides credentials verification by primary source for all types of healthcare organizations including hospitals, surgical centers, preferred provider organizations, networks, associations, medical practices, and staffing organizations. We adhere to the standards set forth by the National Committee for Quality Assurance (NCQA), Joint Commission (JCAHO) and the Accreditation Association for Ambulatory Healthcare (AAAHC). We conduct Application and Initial Credentialing, Re-credentialing, Dynamic Credentialing, and Credentialing Oversight Audits.

Medical Records Coding

More Info
Case-Starry’s medical coding personnel are experienced, highly trained professionals with the credentials needed to help your organization succeed (AHIMA and AAPC). Our staff’s credentials include CCS, CCS-P, CCA, COC, CEDC, CPC, RHIA, RHIT, in addition to AHIMA-approved ICD-10 CM/PCS Trainers who can provide coding competencies in all medical service areas. We offer coding accuracy, productivity and affordability that meets or exceeds the demanding requirements of academic medical centers, health services researchers and Military Treatment Facilities (MTFs) for accuracy, productivity and customer satisfaction. Our customizable coding solutions include:

  • Remote or on-site
  • Full outsourcing, overflow, backlog projects
  • Accuracy 95% or greater guaranteed
  • Turnaround time compliance guaranteed
  • Broad range of coding capabilities: acute care, trauma, and physician coding
  • Regular internal coder audits to ensure compliance, quality, and accuracy
  • Dedicated account managers and coding specialists
  • Diagnosis coding, E&M, all specialties and settings

Medical Records Auditing

More Info
Today’s healthcare leaders have never faced a more challenging environment, with considerable complexities surrounding government mandates, ICD-10 coding, and CDI. Accurate and compliant coding has never been more important to achieving quality reporting, physician report cards, disease tracking – and, of course, reimbursements. Case-Starry employs experienced, qualified AHIMA/AAPC credentialed professional auditors to give you the results you need to succeed. Our auditors will help you:

  • Validate the organization’s current coding and documentation practices
  • Course-correct, improve, and maintain coding and documentation accuracy
  • Proactively prepare for changing regulatory compliance
  • Enhance your CDI program and initiatives
  • Improve revenue cycle efficiencies
  • Identify areas of high risk and other coding issues
  • Conduct focused or random audits
  • Establish educational needs by sector
  • Conduct physician and coder education
  • Proactively prepare for RAC and other government audits
  • Evaluate remote or on-site performance
  • Validate MS-DRG / APC assignments
  • Review HCPCS/CPT, POA, Discharge Disposition, E&M
  • Generate appeal letters
  • Analyze reimbursement impact, documentation, trending, coding accuracy, and provides

Clinical Documentation Improvement

More Info
Case-Starry offers clinical documentation improvement services through highly skilled, credentialed professionals (CCDS, CDIP, MD, RN, RHIA, RHIT, CCS) for CDI specialist and leadership roles. Whether you need follow-ups and queries, front-line daily case reviews, or an experienced CDI leader to direct and manage a team, Case can provide exactly the level of support you need for a successful CDI program. Case-Starry works closely with clients to enhancing their ability to establish and achieve organizational KPI’s through subject matter expertise – CDI expertise includes:

  • CDI Specialist
  • CDI Supervisor
  • CDI Manager
  • CDI Consultant, RN
  • CDI Consultant, MD CDI SERVICES:
  • CDI Support and Assessment
  • CDI Program Planning, Design, and Implementation
  • CDI Training for existing programs or new programs – Physicians – CDI Team Resources – Coders/HIM/Office Staff
  • CDI Maintenance – Monthly or Quarterly CDI Chart Reviews
  • CDI Contracted Staffing | Temp to Perm | Direct Placement”

Medical Coding Training / Certification

More Info
Case-Starry offers extensive medical records coding training. In the last five years, we have delivered more than 1,000 training hours to individuals just starting their careers, as well as industry veterans seeking to gain advanced knowledge. Our training offerings include:

  • ICD-10 training for coders, including anatomy and physiology
  • ICD-10 awareness training for all staff
  • Documentation and Coding Guidelines
  • Basic and Advanced ICD, CPT and E&M Coding
  • Audit Preparation
  • Clinic-specific training
  • Physician-focused training for documentation”

Revenue Cycle Management

More Info
Case-Starry provides a full suite of revenue cycle management services. We have the breadth of knowledge and best practices in revenue cycle management to deliver high quality and cost effective services to our clients. Our professionals have deep domain knowledge through the continuum of a healthcare encounter. Specialized teams strive to, amongst other benchmarks: streamline revenue flow; enforce accurate policies; go after underpayments; deploy time-sensitive bandwidth; facilitate compliance with regulations; and increase acceptance/denial ratios. With turnaround times between 24-48 hours, our clients are assured of accurate, timely, and balanced results.

Medical Billing, Collections, and Recovery Support

More Info
Case-Starry has a tremendous reputation of delivering high quality healthcare billing, collections, and recovery support services for over 5 years to providers from all healthcare domains. We streamline your administrative processes ensuring healthy cash flow. Our dedicated and experienced billing and collection experts have in-depth knowledge of the various healthcare plans, billing processes, methods and its challenges. They use industry-standard practice, technology and are well-versed with the use of different medical software to efficiently execute on-time medical billing and collections. We have extensive quality audit procedures in place to ensure that all payments are made on time.

Through our services, you benefit from reduced staffing and cost overheads, our in-depth expertise, enhanced quality of the billing process, increase in collections, reduction in rejections and unreimbursed claims among other things.

Healthcare Information Management

More Info
A healthcare organization’s profitability and quality of patient care is tied to how efficiently and securely information is accessed, processed and analyzed. Healthcare providers need greater access to data and greater visibility into their business processes at an earlier stage so steps can be taken to eliminate procedural inefficiencies.

Case-Starry offers healthcare information management services designed to organize data and streamline business processes throughout an entire healthcare operation, leading to more getting done efficiently while ensuring compliance with industry regulations.

Healthcare Logistics Support

More Info
Case-Starry offers healthcare logistics and facilities support, including: Distribution and Transportation Logistics: Tracking the movement of shipments, developing processes to support air carrier passenger fleet planning and operation, and automating the transportation data collection. Supply and Value Chain Management: We provide supply chain management support including evaluating supply chain performance, information, and infrastructure; creating supply chain networks; using electronic commerce tools to exchange supply chain information; as well as evaluating repair/production processes. Deployment Logistics Services Services we provide include: assessing alternatives to your deployment logistics strategies; evaluating your processes for managing equipment inventories; as well as evaluating contingency plans.

Benefits Recovery

More Info
Health care providers continue to struggle with revenue leakage and reduced cash flow caused by increasingly complex payment regulations and growing patient responsibility for payment. Case offers a number of services and solutions for hospitals, military treatment facilities (MTFs) and other organizations designed to address poor productivity and increasing cost to collect. Our offerings help clients and partners collect on dollars owed efficiently and compassionately while accelerating net revenue. Case-Starry personnel have supported the Uniformed Business Offices (UBO) of multiple MTFs. We have expertise in:

  • Business Office Management
  • Billing and Posting
  • Claims Auditing
  • Third-Party Collections
  • OHI Recovery
  • Accelerated Accounts Receivable

Warehouse / Mail Management

Case-Starry’s logistics capabilities include warehouse management and operations; transportation and relocation support services; mail center and courier operations; and copy center operations.

Warehouse and Supply Center Operations
  • Shipping and receiving
  • Sorting, distribution, purchasing and reutilization activities
  • Storage and warehouse rental
  • Inventory management
Mail Center and Courier Operations
  • X-ray and biohazard screening
  • Sorting and distribution
  • Accountable, standard and bulk mail

Professional Support (Records Management and FOIA Support)

Records Management

Case-Starry develops and supports complete records management programs for government and commercial customers. Our solutions safeguard vital information, streamline processes, standardize file organization, minimize risks, and save space and resources.

Our proven records management services include document collecting, organizing, processing, indexing, scanning, storage and recycling/shredding; reference, circulation, search, retrieval of documents onsite or at Federal Records Center (FRC)/NARA and CD-ROM production; administrative records, and special collections.

We also have demonstrated ability to develop and implement quality improvements, innovations and process efficiencies that encompass the Core RIM competencies of Leadership, Business Functions, RIM Practices, Risk Management, Information Technology and Communication and Marketing. Our Certified Records Manager (CRM) expertise will assist you in navigating challenges for records and information management compliance.

More Info
  • Data Entry and File Operations
  • Mail and Courier Services
  • Administrative and Clerical Services
  • Data/Content Management
  • Electronic Conversion and Storage
  • Training
  • Project Development and Support
FOIA Support

Over the last decade there has been an increase in FOIA requests following various Executive Orders that have simplified and broadened the FOIA process. Case-Starry meets this growing demand by providing end-to-end FOIA support to government agencies’ FOIA office involving full-scope case work, administration, tasking, and final recommendations for release determination to development of agency FOIA policies, procedures and internal regulatory guidance.

Case-Starry management and analysts maintain deep knowledge of Executive Order (E.O.)’s and FOIA provisions that designate requirements to information classification and release, including E.O. 12958 as amended and 5 U.S.C. 552, Freedom of Information and Privacy Act (PA). Our analysts have experience receiving and processing hundreds of requests – major capabilities include:

More Info
  • Record preparation
  • Metadata creation
  • Digitization of records
  • Record retrieval
  • Declassification review and production
  • Full case review – drafting, initiating, tasking, and reconciling FOIA taskings

Our Clients

Image
Federal Communications Commission
Image
Federal Aviation Administration
Image
Uniformed Services University of the Health Sciences)
Image
Centers for Medicare & Medicaid
Image
Brooke Army Medical Center
Image
Walter Reed National Military Medical Center
Image
Program Support Center - Dept. Health & Human Services
Image
National Institutes of Health
Image
Kaiser Permanente
Image
U.S. Coast Guard
Image
Department of Labor
Image
United States Army Medical Command

Headquarters

1775 Tysons Blvd, Ste. 500
Tysons, VA 22102

Other Locations

175 Admiral Cochrane Dr.
Suite 100 Annapolis, MD 21401

Contact Us